Urgent care centers thrive on efficiency. Patients expect quick, high-quality care without the long waits associated with emergency departments. To deliver on that promise, your EMR must support rapid documentation, real-time patient tracking, and seamless billing. The right system can keep operations flowing smoothly while ensuring compliance and capturing every dollar of revenue.
But with so many options on the market, which platforms are best suited for the fast-paced environment of urgent care? In this article, we break down the top 9 EMRs for urgent care centers in 2025, with a special focus on how each system supports high-volume, on-demand care.
What Makes an EMR Ideal for Urgent Care?
Unlike general family practices or specialty clinics, urgent care centers have unique requirements. An effective urgent care EMR should include:
- Rapid intake and triage tools to keep patient flow moving.
- Templates for common acute conditions (sprains, infections, minor injuries).
- Integrated labs, imaging, and e-prescribing for real-time diagnostics.
- Occupational medicine support for DOT exams, drug testing, and employer billing.
- Billing automation to handle self-pay, insurance, and workers’ comp claims.
- Multi-location scalability for growing urgent care groups.
With those criteria in mind, here are the leading solutions for 2025.
1. OptiMantra
OptiMantra is increasingly being adopted by high-volume practices like urgent care centers thanks to its intuitive design, customizable charting, and seamless integrations. Built to support both medical and wellness services, it adapts easily to the varied needs of urgent care, from injury care and family medicine visits to employer-sponsored screenings. Its flexibility makes it a strong choice for urgent care operators who need an EMR that can keep up with diverse patient demands while also supporting long-term growth.
Key Features:
- Fast patient intake and scheduling
- SOAP note templates for common urgent care visits
- Integrated telehealth and e-prescribing
- Seamless billing and revenue cycle tools
User Reviews:
- OptiMantra on Capterra: Rated 4.8/5 Stars
- OptiMantra on G2: Rated 5/5 Stars
2. Experity
Experity is a recognized name in urgent care EMRs with on-demand care, it offers workflows for high patient volumes, real-time charting tools, and occupational medicine support. Its reporting and analytics tools also help clinics optimize operations across multiple locations.
Key Features:
- Urgent care–specific templates
- Patient flow and wait time tracking
- Integrated billing and employer services
- Multi-location analytics and reporting
User Reviews:
- Experity on Capterra: Rated 4.3/5 Stars
- Experity on G2: Rated 2.4/5 Stars
3. Athenahealth
Athenahealth provides billing automation and insurance verification tools, which are crucial in urgent care’s fast-moving environment. It also includes telehealth, patient engagement, and population health management features, making it a fit for larger urgent care networks that want strong revenue cycle management.
Key Features:
- Real-time insurance verification
- Strong revenue cycle management tools
- Integrated telehealth and patient portal
- Scalable for urgent care groups and networks
User Reviews:
- Athenahealth on Capterra: Rated 4.1/5 Stars
- Athenahealth on G2: Rated 3.4/5 Stars
4. eClinicalWorks
eClinicalWorks offers a feature-rich EMR with strong interoperability and telehealth capabilities. For urgent care, its customizable templates and integrated patient flow dashboards help providers document quickly while staying compliant. Its patient engagement tools also enhance follow-up care.
Key Features:
- Customizable urgent care templates
- Patient flow dashboards
- Telehealth and patient engagement tools
- Advanced reporting and analytics
User Reviews:
- eClinicalWorks on Capterra: Rated 3.3/5 Stars
- eClinicalWorks on G2: Rated 3.6/5 Stars
5. NextGen Healthcare
NextGen is a scalable solution with specialized templates for urgent care and occupational health. Its streamlined workflows for high-volume encounters, combined with analytics and revenue cycle tools, make it a popular choice for medium-to-large urgent care groups.
Key Features:
- Templates for acute and occupational medicine visits
- Scalable for multi-location clinics
- Integrated revenue cycle management
- Advanced data reporting and analytics
User Reviews:
- NextGen on Capterra: Rated 4/5 Stars
- NextGen on G2: Rated 3.7/5 Stars
6. AdvancedMD
AdvancedMD provides a cloud-based EMR with telemedicine and mobile tools, helping urgent care providers stay agile. Its modular pricing structure allows clinics to choose the features they need, from scheduling to billing and reporting, making it a flexible option for multi-site practices.
Key Features:
- Cloud-based with mobile access
- Telemedicine integration
- Customizable scheduling and billing modules
- Flexible add-on features for growth
User Reviews:
- AdvancedMD on Capterra: Rated 3.6/5 Stars
- AdvancedMD on G2: Rated 3.7/5 Stars
7. DrChrono
DrChrono’s platform includes iPad-based charting and flexible scheduling. It supports urgent care clinics with quick patient registration, e-prescribing, and billing. Its mobility and intuitive design make it especially useful for smaller or newer urgent care centers.
Key Features:
- iPad-first EMR design
- Easy patient registration and scheduling
- Built-in e-prescribing and billing tools
- Flexible for smaller urgent care centers
User Reviews:
- DrChrono on Capterra: Rated 4/5 Stars
- DrChrono on G2: Rated 3.5/5 Stars
8. Tebra (formerly Kareo)
Tebra focuses on ease of use and cost-effectiveness, offering essential features like scheduling, charting, billing, and patient engagement in one platform. It’s often favored by independent or smaller urgent care centers that want a straightforward system without unnecessary complexity.
Key Features:
- Intuitive, easy-to-learn interface
- All-in-one scheduling, charting, and billing
- Integrated patient engagement tools
- Affordable for independent urgent care centers
User Reviews:
- Tebra on Capterra: Rated 3.9/5 Stars
- Tebra on G2: Rated 4.1/5 Stars
9. Veradigm (formerly Allscripts)
Veradigm delivers a scalable EMR known for its interoperability, it integrates smoothly with labs, imaging, and larger health systems, making it a reliable choice for urgent care groups that want both efficiency and long-term growth.
Key Features:
- Customizable urgent care templates
- Strong interoperability with labs and imaging
- Integrated analytics and reporting
- Patient engagement and follow-up tools
User Reviews:
- Veradigm on Capterra: Rated 3.4/5 Stars
- Veradigm on G2: Rated 3.5/5 Stars
Final Thoughts
Choosing the right EMR for your urgent care center comes down to speed, flexibility, and scalability. Whether you’re a single-location clinic or a growing urgent care group, the best platform is one that supports quick patient encounters, integrates with labs and imaging, and ensures smooth billing.
While industry leaders like Experity and Athenahealth dominate the urgent care space, platforms like OptiMantra offer a unique advantage. Its intuitive workflows allow providers to chart in seconds, integrated labs and imaging streamline diagnostics, and built-in billing ensures clean claims—even for complex or multi-service visits. On top of urgent care efficiency, OptiMantra goes further by supporting occupational medicine, telehealth, and wellness services, enabling practices to diversify offerings and grow revenue streams without adding new systems.
If your urgent care center is ready for an EMR that delivers the speed you need today and the flexibility to expand tomorrow, OptiMantra is the clear choice.
Try OptiMantra for free here!
