Full payment required prior to the start of your appointment
Receive expert, compassionate care from the comfort of your home with our Telehealth Sick Visit service. Whether you’re feeling under the weather or managing a minor health concern, our licensed healthcare providers are here to help you feel better quickly, safely, and conveniently.
States We Serve
Telehealth Sick Visits are available to patients physically located at the time of the visit in the following states:
Available in TX, CO, FL, VT, WA, CT, IA
You must be located in one of the above states during your appointment to receive care.
What We Treat
Our tele health providers specialize in non-emergency medical concerns, including:
- Colds, flu, and sinus infections
- Allergies and mild asthma symptoms
- Minor skin conditions (rashes, insect bites, eczema)
- Urinary tract infections (UTIs)
- Mild digestive issues (nausea, diarrhea, constipation)
- Prescription refills when clinically appropriate
What’s Included
A private, HIPAA-compliant video consultation with a licensed medical provider
? A personalized treatment and care plan
? Prescriptions sent to your preferred pharmacy if appropriate
How It Works
- Book Your Appointment - Schedule online through our secure booking platform.
- Meet With a Provider - Connect via a private, HIPAA-compliant video visit.
- Receive Your Care Plan - Get medical guidance, treatment recommendations, and prescriptions if needed.
Important Information
Telemedicine Limitations
Some conditions require in-person evaluation, imaging, or testing. If this is the case, your provider will advise you appropriately.
Prescription Policy
- Controlled substances, including narcotics, cannot be prescribed via telemedicine
- All prescriptions are issued based on medical necessity and clinical judgment
Privacy & Security
We take your privacy seriously and comply fully with HIPAA regulations. While rare, all digital communication carries minimal inherent risk.
Patient Responsibility
Please provide accurate and complete medical history, symptoms, and medication information to ensure safe and effective care.
Emergency Disclaimer
Telehealth services are not appropriate for emergencies or life-threatening conditions.
Call 911 or go to the nearest emergency room immediately if you experience:
- Chest pain
- Shortness of breath
- Severe injury
- Sudden neurological symptoms
Contact Us
For questions or if you don’t see an available appointment time:
Call or text: 214-890-6180
We do our best to be flexible and accommodate urgent needs whenever possible.
Book your Telehealth Sick Visit today and get the care you need—on your schedule, from the comfort of home.
Service & Billing Disclaimer
Virtual Urgent Care is available to patients located in states where Optimize by JaeNix is licensed: TX, CO, IA, FL, VT, CT, and WA.
The total cost is $75, which includes the virtual visit, chart documentation, work or school note (when appropriate), and non-controlled prescriptions when clinically indicated.
An invoice will be sent before your visit, or payment may be made via Zelle to 214-771-2493. This will need to be paid prior to visit.
This is a cash-pay service and does not replace emergency care. Call 911 for emergencies.