Thank you for choosing Medella Collective for your healthcare needs. To ensure a seamless and effective experience, please review the following important information regarding our clinic policies:
 

 Check Your Spam Folder

Once your appointment is confirmed, you will receive an email with details.
- Please check your SPAM or JUNK folder if you do not see the confirmation in your inbox.

Payment & Booking Policy

• A non-refundable $10 deposit is required to schedule an Initial Evaluation (New Patient) appointment.

• The deposit must be paid by debit or credit card at the time of booking.

• Appointments must be scheduled at least 2 days in advance.

We appreciate your commitment to your health and the investment you are making in your care.

Refund & Cancellation Policy

• Cancellations made less than 24 hours before your appointment will be subject to a 50% service charge (late cancel fee).

• No-shows will be charged the full appointment fee.

This policy helps us keep appointment times available and ensures fairness to all patients.

If you have any questions about booking or our policies, please don’t hesitate to reach out.

Call/text  817-697-7982  or Email - [email protected]

We look forward to caring for you!