Welcome to Online Booking
About Lifesong Health
Lifesong Health is a small, growing telepsychiatry, weight, and wellness practice serving teens and adults across Virginia with intentional care. We offer limited in-person availability in Forest. We practice whole-person care—evidence-based medication management plus lifestyle, nutrition, and integrative approaches—to help you regain energy, clarity, and balance.
About Your Provider
Fawn Workman, PMHNP-BC, FNP-C, is a board-certified Psychiatric Mental Health and Family Nurse Practitioner with training in psychopharmacology, psychotherapy, metabolic health, and integrative care. She listens first, looks at root causes, and builds a plan that fits your goals—delivered by secure video with timely follow-up.
Payment Options
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Self-Pay: Available for all new patients.
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Sentara Health Plan (Commercial): In-network.
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Alma / Headway: Limited to existing patients (not accepting new patients).
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Medicare/ Medicaid: Not accepted. You may elect to self pay with a private contract agreement, understanding your insurance will not reimburse you.
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All appointment requests and prospective clients are reviewed and contingent on practice approval.
How Payment Is Collected
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A card on file is required to reserve your time.
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Nothing is charged at booking.
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Self-pay fees are processed the day of service (or shortly after).
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Sentara copays/coinsurance are collected at your visit.
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Alma/Headway patients pay through those platforms.
Self-Pay Fees
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New Patient Intake (75 min): $360
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Standard Follow-Up (25 min): $180
Other services may be available—please ask the office.
If a visit runs over, the fee increases to the next level.
Booking Instructions
New Patients
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Self-Pay Prospective Patients: Self pay new clients (all new clients except those with Sentara Health Plan commercial plan): Select Self Pay- New Patient- Telehealth
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Sentara Health Plan Prospective Patients: Select Sentara Health Plan- New patient- Telehealth
Next Steps:
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Add a card on file (no charge until the day of session).
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Choose your appointment time (telehealth; limited in-person available in Forest—contact us if needed).
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Complete intake forms in the Optimantra Patient Portal within 24 hours.
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Email [email protected] with:
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A copy of your driver’s license
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A copy of your insurance card (front/back—even if self-pay, in case labs or medication authorizations are needed)
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Your appointment request will be reviewed and confirmed.
Established Patients
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Self-Pay: Select Self Pay- Follow Up- Telehealth- 25 minutes (standard)
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alternate options by approval only and scheduled internally.
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Sentara Health Plan (Commercial): Select Sentara Health Plan- Follow Up- Telehealth
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Alma / Headway: Select Alma*/ Headway*- Follow Up- Telehealth
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Hello Hope Legacy Patients- choose this option for follow up appointments. Ensure your membership is paid up to date.
Summary of Online Booking Options
|
Service Name |
Duration |
Fee |
Who Should Book? |
|
Self Pay – New Patient – Telehealth |
75 min |
$360 |
All new self-pay patients |
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Self Pay – Follow Up – Telehealth (Standard) |
25 min |
$180 |
Most established self-pay patients (up to 25 min) |
|
Sentara Health Plan – New Patient – Telehealth |
50 min |
$0* |
New patients with active Sentara Health Plan (commercial plan) |
|
Sentara Health Plan – Follow Up – Telehealth |
25 min |
$0* |
Established Sentara Health Plan patients |
|
Alma/Headway – Follow Up – Telehealth |
25 min |
$0* |
Only for established Alma/Headway patients (approved prior to August 2025) |
|
Hello Hope Legacy Monthly Membership Patient Follow Up |
25 min |
$0** |
**Only for Legacy Hello Hope patients with active monthly membership |
*You will pay your copay/coinsurance or receive a bill later, based on your plan.
Cancellation, Late Arrival & No-Show Policy
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Cancel Window:
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Intakes/extended visits (≥30 min)/ in person visits: cancel ≥48 hrs in advance
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Standard telehealth visits: cancel ≥24 hrs in advance
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From the patient portal you can cancel 2 days in advance; if it's less than 2 days from your appointment, please Spruce message, text or email the office (fee may apply).
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Fees:
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$75 for late cancel/no-show of visits 30 min or less
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$175 for late cancel/no-show of visits 30 min or longer
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Late arrivals (past 10 minutes for most visits) are treated as late cancels, will be charged a fee and required to rebook
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If you have trouble joining telehealth, call or text (434) 260-3380 before your "late" time.
Patient Portal (Optimantra)
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Lifesong Health Optimantra Patient Portal Click Here
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First time? Click “Set Password” and follow the link emailed to you. Portal problems? Email [email protected]
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Use the portal for:
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Intake and consent forms
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Updating demographics, insurance, and payment info
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Scheduling/ cancelling/rescheduling
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Viewing billing statements and receipts, pay invoices
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See treatment plan
Secure Messaging
In-Person Visits
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Forest, VA (limited availability—contact us for scheduling)
Contact