We understand that unforeseen life events happen! Please let us know if you need to cancel your appointment and we will work to get you rescheduled if desired. However, we do have a 24-hour cancellation policy. If you cancel at least 24 hours prior to your booked service, you will not be charged. If you cancel in less than 24 hours of your appointment, or do a no-show, you will be charged 25% of your booking fee.