Step 1 Of 3

Booking Policy

When booking online, you will be asked to pre pay for your visit. By booking, you acknowledge and agree to our Cancellation and Refund Policies outlined below.


Cancellation Policy

  • Appointments changed or canceled with less than 2 business days’ notice will be charged 100% of the scheduled visit.

  • Please note: our clinic is closed on weekends and statutory holidays, which do not count as business days.

  • A credit card will be securely held on file and charged for any appointment changes or cancellations that do not meet the 48?hour business day requirement.

  • You will receive an email notification prior to any charges being processed.

  • Any other charges to your credit card will only be made with your explicit authorization.


Refund Policy – Consultations

  • Appointments canceled with at least 2 business days’ notice may be refunded.

  • Appointments canceled with less than 2 business days’ notice are non refundable, except under special approval.

  • Once a claim has been submitted to an insurance provider, refunds cannot be issued.

  • Certain consultations (e.g., health and hormone care package) are non refundable.

  • All refunds are subject to approval.


For any questions, please contact us at [email protected] or 613 829 7100.


New Patient Appointments

Please note: the Naturopathic Initial Part I is the first appointment that new patients should book. This is followed by the Naturopathic Initial Part II.

Complimentary Naturopathic New Client Discovery Telephone Call  
At Revivelife Clinic, we offer a free 10?minute telephone consultation exclusively for new clients. This call provides an opportunity to connect directly with a licensed naturopathic doctor, ask initial questions, and explore whether our personalized, integrative approach to care aligns with your health goals. Please note that this is a telephone consult only and does not replace a full naturopathic appointment.

Please click here for your step by step guide in Booking an Initial Consultation.

This is the first appointment new patients will look to do for general health concern. Please click here for the step by step guide. Following The Naturopathic Initial Part I, is the Naturopathic Initial Part II.
 
 What's Included:

  • Metabolic Urine Test (MUT)  (sample obtained & reviewed in part II)
  • Health Goals & History 
  • Health Specific Physical Exam  (as indicated;where relevant)
  • Specialized Lab Testing Recommendations 
  • Preliminary Assessment & Treatment Options
ND consults covered by most extended insurance plans.

This appointment should be booked two weeks following your Initial Naturopathic Consultation - Part 1.

What's Included:

  • Lab Assessments.
  • Evaluation of Medications & Supplements.
  • Doctor's Report, Plan & Resources.
  • Power Foods 101 Book (Dr. Joël ND's clients only)
ND consults covered by most extended insurance plans.


This is the first appointment new patients will book for general health concerns.
Please click here for the step by step guide. Following The Naturopathic Initial Part I, is the Naturopathic Initial Part II.

What's Included:

  • Metabolic Urine Test (MUT)  (sample obtained & reviewed in part II)
  • Health Goals & History 
  • Specialized Lab Testing Recommendations 
  • Preliminary Assessment & Treatment Options
ND consults covered by most extended insurance plans.

This appointment should be booked two weeks following your Initial Naturopathic Consultation - Part 1.

What's Included:

  • Lab Assessments.
  • Evaluation of Medications & Supplements.
  • Doctor's Report, Plan & Resources.
  • Power Foods 101 Book (Dr. Joël ND's clients only).
ND consults covered by most extended insurance plans.

This is the first appointment new patients will book for general health concerns. Please click here for the step by step guide. Following The Naturopathic Initial Part I, is the Naturopathic Initial Part II.

What's Included:

  • Metabolic Urine Test (MUT)  (sample obtained & reviewed in part II)
  • Health Goals & History 
  • Specialized Lab Testing Recommendations 
  • Preliminary Assessment & Treatment Options
ND consults covered by most extended insurance plans.

This appointment should be booked two weeks following your Initial Naturopathic Consultation - Part 1.

What's Included:

  • Lab Assessments.
  • Evaluation of Medications & Supplements.
  • Doctor's Report, Plan & Resources.
  • Power Foods 101 Book (Dr. Joël ND's clients only).
ND consults covered by most extended insurance plans.

 

For clients with their last visit over two years, please book a 60-minute consultation.

What's Included:

  • Re-Evaluation of Progress.
  • Prescription Updates.
  • Integration of New Health Concerns.
ND consults covered by most extended insurance plans.

For clients with their last visit over 2 years, please book a 60-minute consultation.

What's Included:

Re-Evaluation of Progress.
Prescription Updates.
Integration of New Health Concerns.

ND consults covered by most extended insurance plans.
 

What's Included:

Re-Evaluation of Progress.
Prescription Updates.
Integration of New Health Concerns.
ND consults covered by most extended insurance plans.

For clients with their last visit over 2 years, please book a 60-minute consultation.

For clients with their last visit over two years, please book a 60-minute consultation.

What's Included:

  • Re-Evaluation of Progress.
  • Prescription Updates.
  • Integration of New Health Concerns.
ND consults covered by most extended insurance plans.

What's Included:

Re-Evaluation of Progress.
Prescription Updates.
Integration of New Health Concerns.
ND consults covered by most extended insurance plans.

For clients with their last visit over 2 years, please book a 60-minute consultation.

For clients with their last visit over 2 years, please book a 60-minute consultation.

What's Included:

Re-Evaluation of Progress.
Prescription Updates.
Integration of New Health Concerns.
ND consults covered by most extended insurance plans.
 

What's Included:

Re-Evaluation of Progress.
Prescription Updates.
Integration of New Health Concerns.


ND consults covered by most extended insurance plans.

What's Included:

Re-Evaluation of Progress.
Prescription Updates.
Integration of New Health Concerns.

ND consults covered by most extended insurance plans.

What's Included:

  • Re-Evaluation of Progress.
  • Prescription Updates.
  • Integration of New Health Concerns.
ND consults covered by most extended insurance plans.

What's Included:

Re-Evaluation of Progress.
Prescription Updates.
Integration of New Health Concerns.
ND consults covered by most extended insurance plans.

What's Included:

Re-Evaluation of Progress.
Prescription Updates.
Integration of New Health Concerns.


ND consults covered by most extended insurance plans.

What's Included:

Re-Evaluation of Progress.
Prescription Updates.
Integration of New Health Concerns.

ND consults covered by most extended insurance plans.

What's Included:

A quick review for questions or concerns ie. cold and flu. Or changes with your current plan.
For follow-up visits, we recommend the 30-minute consultation.

For existing clients only. For clients with their last visit over 2 years ago, please book a 60-minute consultation.