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2602 Whitehouse Road, STE D
Colonial Heights VA 23831
804-468-9574
Insurance Notice: Insurance credentialing is currently in progress. At this time, appointments are self-pay. We will begin accepting insurance as soon as credentialing is complete. Please contact our office with any questions regarding insurance or payment options.
A booking deposit is required for medical appointments and will be applied toward your visit fee. Payment instructions will be provided during scheduling.
Cancellation + No-Show Policy
To respect the time and preparation required for all medical and beauty services, the following policies apply:
24-Hour Window:
Clients may cancel or reschedule appointments up to 24 hours before the scheduled time without penalty.
Late Cancellations:
Cancellations or appointment changes made less than 24 hours in advance will result in:
• Beauty services: $25 late-cancellation fee
• Medical services: A fee equal to 50% of the full service price
No-Shows:
Failure to attend an appointment without prior notice will result in:
• Beauty services: $25 no-show fee
• Medical services: A fee equal to 50% of the full service price
Medical Services Deposit:
Deposits for medical services are non-refundable, but may be transferred to a rescheduled appointment if the change is made more than 24 hours in advance.
Repeated Cancellations:
Clients with late cancels or no-shows may be required to pay in full prior to future booking.
Tardiness Policy
• A 5-minute grace period is provided.
• If you arrive more than 5 minutes late, a $20 late-arrival fee applies.
• At 10 minutes late, the appointment is automatically canceled, and the no-show/late-cancel fee applies:
– $25 for beauty services
– 50% of the full medical service price
Booking an appointment means you agree to these terms.