Thank you for choosing Stock Health for Mental Balance. Appointment requests are reviewed before confirmation and are not automatically approved. For clients using insurance, benefits must be verified before the appointment can be confirmed. Required intake documents must be completed at least 24 hours before your appointment. Appointments may be canceled or rescheduled if required forms are incomplete.

Please ensure your insurance information is current, as clients are responsible for copays, deductibles, and any non-covered fees.

A credit card on file is required to hold your appointment; a $75 late-cancellation/no-show fee may apply if an appointment is missed or canceled with less than 24 hours' notice

Long-term benzodiazepine or stimulant prescriptions require assessment and documentation of medical necessity.

  Patient Communication Policy

• To help us keep your care organized, secure, and properly documented, please use the patient portal for all communication related to your care, appointments, medications, forms, billing, or services.
• Portal messages are reviewed during normal business hours. Please allow up to 48 business hours for a response.
• If you have not received a response within 48 business hours, you may send a text message during business hours as a follow-up.
• Please do not use text messaging for emergencies, urgent clinical concerns, medication emergencies, or crisis situations. If you are experiencing a mental health crisis, thoughts of harm to yourself or others, or a medical emergency, call 988, 911, or go to the nearest emergency room.