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Appointment Scheduling and Policies Appointment Requests: Please select your preferred day and time: Due to the nature of our concierge service, exact appointment times cannot be guaranteed. Timing depends on the duration of prior visits, and location. Your appointment request is not confirmed until a nurse from our practice contacts you with a confirmation text. We appreciate your understanding and patience as we coordinate your at-home visit. Can't see your appointment? Give us a call or text at (774)622-7053 and see where we can fit you in! Payment and Confirmation: Full payment is required before the appointment date to secure your spot. For first-time IV infusion appointments, a $30 Telehealth charge may apply at the discretion of the treating nurse. Location and Distance: Service Area: We serve locations within a 40-mile radius of Worcester, MA. We do service all of Central Massachusetts all the way to Boston, but travel beyond 40 miles incurs an additional charge.
Service Area: We serve locations within a 20-mile radius of Worcester, MA. We also cover all of Central Massachusetts and Boston, but travel beyond 20 miles incurs additional charges.
Excess Mileage Fee:
A surcharge of $0.59 per mile applies for travel beyond the 20-mile radius.
This fee will be charged directly to the client.
Traffic/Extended Travel Charge:
To fairly account for heavy traffic and long-distance driving, nurses will be compensated at $75/hour for extended travel time beyond the standard service range.
This charge will also be billed directly to the client.