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When booking online you will be asked to pre-pay for your visit. You are also acknowledging our cancellation and refund policy below.


CANCELLATION POLICY: 

  • Please provide at least 48 business hours notice for cancellations. If cancellation is not made within this timeframe, the full amount will be charged. Our office is closed on weekends, so cancellations should be made by 5:00 PM on Thursday for weekend appointments and by 5:00 PM on any day for weekday appointments.


REFUND POLICY:

  • Consultations: We strive to make your visit optimal. We require a 2 working day cancellation of your appointment to be refunded. Once a claim has been submitted through an insurance provider, we cannot provide a refund. Some consultations, e.g hormone therapy are NON-REFUNDABLE. (REFUNDS ARE SUBJECT TO APPROVAL)


Please note that the Naturopathic Initial Part I is the first appointment that NEW PATIENTS should book. Following this appointment is the Naturopathic Initial Part II.