How to Book Your Appointment at IGNITE MENS HEALTH & WILLOW PARK WELLNESS
Schedule Your Complimentary Discovery Call (New Patients Only) – All new patients are required to complete a free discovery phone call before booking an in-person or telehealth visit. This ensures we understand your needs and determine the best service for you.
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If the discovery call is not completed, your appointment may be canceled or rescheduled.
Complete Patient Intake Forms – You will receive a secure link via email/text to complete required forms before your visit. These must be submitted at least 24 hours before your appointment to avoid delays.
Payment & Cancellation Policy – A credit or debit card on file be required to confirm your appointment. Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.
Prepare for Your Visit –
Arrive 10 minutes early for check-in.
Telehealth visits require a stable internet connection and a quiet space.
Important Disclaimers
- Medical Eligibility – Some treatments require labs, a medical evaluation, or a prescription before initiation. If additional steps are needed, you will be notified.
- Cash-Based Practice – We do not bill insurance directly, but we can provide a superbill upon request for you to submit to your insurance provider.
- Controlled Substances & Compliance – If your treatment includes controlled medications (e.g., testosterone), you must complete a medical screening and meet regulatory requirements before receiving a prescription.
- No-Show & Late Policy – If you arrive more than 15 minutes late, your appointment may be rescheduled. Missed appointments without notice may incur a fee.